The detractors of SaaS applications always use the argument that they are less secure and less dependable because you cannot directly control them and the connections are not as secure as needed by critical enterprise level business intelligence solutions.
What do you think is the flaw in this argument? They are not entirely wrong but their apprehensions are misplaced. If security is their main concern all mainstream SaaS application providers use the best security setup possible under the contemporary technological firmament. If despite that security breaches take place, well, they can also happen if you’re running mainframes at your own premises. In fact, unless you have a full-fledged dedicated security setup it is practically impossible to keep your data and applications impregnable.
SaaS companies on the other hand — since they provide professional services to a multitude of clients — closely work with security agencies that monitor the systems 24 x 7 using the most cutting-edge tools. So you are anyway better off with your data and applications being handled by an agency that specifically does this work.
Aside from keeping their data centers secure they also take backups on a daily basis. Taking backups is a long, tedious process replete with technical expertise and you often require a big team of systems administrators to take and maintain regular updates. You may also have to invest in extra hardware and software in order to keep your backups safe. When you partner with a company that provides SaaS-based applications this is being taken care of automatically. You don’t have to bother about taking backups or worrying about your database security.
And what about being dependable? You can apply the same logic as mentioned above. Whenever you are looking for dependability you need to partner with a company or an organization that has good reputation and that has been providing software applications services for a long period of time. You need a dependable partner even when you are installing new software on your local machines, purchasing new computers and laptops and even while purchasing your car. Just like there are reliable and unreliable people in different fields there are reliable and unreliable companies providing SaaS applications too. You just need to be careful and conduct thorough research before deciding to partner with a particular company.
Another aspect about dependability is the features and availability of SaaS-based applications. These depend on, again, with whom you partner. All mainstream SaaS applications come bundled with almost all business intelligence features you have so far been using on your conventional set-ups. Besides, these applications are constantly being developed: new features are added and existing features are revised/updated.
Another great thing about SaaS applications is that most of these applications are available on your smart phones and other hand held devices. This gives you perpetual connectivity with your data and application modules no matter where you are. You just need connectivity. This sort of dependability is hard to get in conventional software set-ups.
Of course every technology comes with its own hiccups but early adopters always have an edge over the ones who don’t. These applications are already matured and many Fortune 500 companies have already implemented them to handle their day-to-day business operations, but still if you start implementing them in your own organization you will be at an advantage when they stop supplying conventional applications; this is going to happen within the next 5-10 years. Remember that Y2K problem?
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